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Job - Program Manager- AT&T Consulting


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Opportunity Number:23236529
Company Name:AT&T
Location:PHILADELPHIA, PA US
Categories:Sales & Sales Management
Customer Service
 Updated: 9/6/2010

Program Manager- AT&T Consulting

Description

Dont miss this opportunity to join the company recognized by Fortune magazine as the Worlds Most Admired Telecommunications Company and ranked #2 on DiversityIncs list of 2009 Top 50 Companies for Diversity.
As the largest communications company in the world, more than 120 million customers count on us every day to deliver the wireless, Internet, data and advertising services that fuel their businesses and connect them to their world. You will find yourself connecting communications and technology with opportunities that will take you to places you never imagined.
POSITION DESCRIPTION

AT&T Consulting is looking to hire a HIGHLY qualified Program Manager based out of Philadelphia to lead a Unified Communications transition and transformation project. The candidate would interface with multiple stakeholders and vendors. He/She would provide Program Support, Project Schedule/Milestones, Risk Management, and Program Metrics for multiple work packages.

The UC Program comprised several workstreams. The first is a complete transition of a large telephony estate (8 Sites and 9400+ users) to a managed service provider and eBonding solution. The other main workstream comprises a consolidation of 25 Cisco CallManager clusters to 8 and migrating to a Unified Communications as a Service (UCaaS) solution. The UC Program Manager will proactively oversee all of the various work packages as well as serve as the primary interface between the AT&T Lifecycle Management team, including its supporting Centers of Excellence (COE), and the client, representing project-qualified voice network deployments and/or evolution of supporting telephony infrastructure.

Current work packages:

- Walk In Take Over - transition of existing client IPT management to IPSoft

- eBonding - custom development by with BMC

- "Strategic Consulting" - assist the customer in making a Cisco/Microsoft integration strategy decision

- Consolidation - Plan-Design-Build to consolidate clients existing IPT clusters from 25 to 8; "soft" migration of ~10k existing users - requires multiple PMs

- UCaaS - Plan-Design-Build new AT& hosted & managed Cisco IPT; site-by-site migration of ~80k users to new IPT estate - requires multiple PMs

Qualifications

Qualifications

The Program Manager must have experience ensuring customer requirements are met by applying standard (PMI) project management principles and Information Technology Infrastructure Library (ITIL) concepts and practices, supported by knowledge of ordering, provisioning, and installation processes for both AT&T products and its suppliers. The Program Manager will proactively resolve issues that challenge project schedule, scope, cost, or quality and must manage changing needs and priorities of the client or AT&T. The Program Manager will maintain project documentation as required and will prepare executive overviews as necessary. The Program Manager must be proficient in several IT architectures including IP Telephony and VoIP, Instant and Unified Messaging, and Presence.

AT&T is an Affirmative Action/Equal Opportunity Employer, and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V


Requisition Number: 1014132


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